by Larry Mandelberg | Aug 28, 2023 | Business, Business Communication, Business Growth, Employees, Management, Marketing, Staff Development
Wordcount: 580 Time to read: 4 minutes
When it comes to delivering products and services, consistent levels of customer service outweigh all other aspects of the end-user experience. What makes a business stand out is outstanding customer service.
While there are many pieces to this puzzle, this newsletter focuses on three that are universal and foundational to building a sustainable organization.
by Larry Mandelberg | May 12, 2020 | Business, Communication, Culture, Economics, Entrepreneur, General, Uncategorized
Wordcount: 525 Time to read: 3 minutes “Our experiences always teach us something. If the experience is “bad”, then the lesson is even more powerful and meaningful. Every unfortunate incident makes us stronger and better equipped to handle new challenges.”...