
Women are better leaders
Wordcount: 479 Time to read: 3 minutes
If leadership is about emotional intelligence, decision-making, and managing people, then women have the edge. Read my take.
Wordcount: 479 Time to read: 3 minutes
If leadership is about emotional intelligence, decision-making, and managing people, then women have the edge. Read my take.
Wordcount: 542 Time to read: 3½ minutes
It’s not about physical space, it’s about emotional and intellectual space. When time is short, it’s easy to push too hard and make people shut down. Thinking is hard work and takes time. Remember to allow space for people to think and process.
Wordcount: 580 Time to read: 4 minutes
When it comes to delivering products and services, consistent levels of customer service outweigh all other aspects of the end-user experience. What makes a business stand out is outstanding customer service.
While there are many pieces to this puzzle, this newsletter focuses on three that are universal and foundational to building a sustainable organization.