Business Growth Articles

A common perception is that a business exists to make money. While profits are critical to maintaining operations and delivering value to customers and investors, they are only one indicator of success. In my experience, profit without purpose is pointless and...

The different ways people react to change can be entertaining. One example is when I open a workshop by asking, “How many of you believe people like change?” while raising my hand high over my head. Everyone in the room looks at me like I’m crazy and typically, one or...

When a business is born, it begins with an idea for a product or service the founders believe will be of value. From that point forward, the business, if it survives, will embark on the Arc of success, a series of five stages of organizational development....

Delegation is an important activity in every organization, yet I rarely speak with anyone who’s been formally trained. In my experience, most people were introduced to delegation by watching their mother delegate “chores”–a model that doesn’t translate well to a...