Decision-making Articles

Symptoms Masquerading as Issues

Symptoms masquerading as issues are one of the pitfalls of success.

Implementing Business Values

(Part 3 of 3) Reaping the benefits described in last month’s newsletter depends on your business’ values being respected, embraced, followed, and modeled by leadership and staff. Before values can impact culture, they must first be used consciously, consistently, and...

7 Ways Business Values Create Profits

(Part 2 of 3) The biggest problem I see with business values is when leadership puts them on a poster and ignores them. When staff and customers see no connection or correlation between company values and leadership behavior, or as basis for management decisions, you...

Leadership & Pressure to Perform

Leaders face subtle yet profound pressures, unseen and unfamiliar to most. They’re expected to solve problems their organizations have never faced, do so swiftly, with confidence, and little impact or cost. Pressure to perform routinely comes from three places … and...

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No Leader Is Master Of Everything

Managers and leaders should not hesitate in seeking outside guidance and advice, particularly when dealing with issues they have never encountered before. The experience of others and obtaining a fresh viewpoint can save you time and help you avoid damaging consequences of poor decisions.

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