Employees Articles

(Part 3 of 3) Reaping the benefits described in last month’s newsletter depends on your business’ values being respected, embraced, followed, and modeled by leadership and staff. Before values can impact culture, they must first be used consciously, consistently, and...

Sam Walton once stated that his ability to make good decisions was developed by making bad ones. Many decisions are made with insufficient data or experience. Ultimately, we make decisions based on the experiences and knowledge we’ve accumulated. I find most people...

Have you ever had to confront an elephant in the room? You know exactly what the phrase means–there is a problem several people know about and no one wants to discuss. In business, these elephants can bring even the mightiest organization to a grinding halt. Small...

Delegation is an important activity in every organization, yet I rarely speak with anyone who’s been formally trained. In my experience, most people were introduced to delegation by watching their mother delegate “chores”–a model that doesn’t translate well to a...