Authentic Feedback

Authentic Feedback

Wordcount: 760 Time to read: 4½ minutes

Getting honest feedback from staff is one of the most common complaints I hear from my ‘leader’ colleagues. The problem is rooted in the reality that penalty-free environments rarely exist. Is it possible to create a penalty free in a business where the questioner is the boss (or someone who has control over the career of the individual being questioned)? No. Is it realistic to even try to create one? Yes. Click here to find out how.

Who Empties the Trash?

Who Empties the Trash?

Wordcount: 697 Time to read: 4½ minutes

Daily operations often demand more time than there is, and routine can be comforting. Over time, and without thought, the familiarity of routine breeds complacency that inevitably leads to costly bad habits and crippling assumptions.

Are you concerned about where your organization may be wasting resources? Do you know your organization’s areas of weakness?

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