Recession Has Taken A Toll On Service
Customer service has been hit by the recession and still struggles to make a full come back. How can small businesses cope and encourage staff?
Planning, Preparation Matter Now More Than Ever
A business plan is important throughout the life of your business – not just at the start – and one of the crucial things you should identify in that plan is why your existing customers should and do buy from you.
Giving Away Something Of Value Could Bring in Cash
The fastest way to increase sales is to give away something of value. Not something you think is valuable; something your target market thinks is valuable.
Send Workers Home To Boost Productivity
How can business successfully create virtual positions? Telecommuting has proven itself as a good business practice by helping to reduce turnover, improve morale, increase productivity, and often reduce costs. Larry Mandelberg outlines three key aspects managers should heed in creating virtual positions.
Measuring Is The Key To Getting Better
Why a business is doing well or poorly is in the details. Measuring takes time and discipline, and forces management to think strategically. Subsequently measuring is often ignored. Measuring results, however, is the only way you can possibly improve upon them.