Managers Articles

The Second Operational Imperative

Long-term organizational success and sustainability require leadership’s dedication to three operational imperatives. In this post, I explain consistency of performance, the second operational imperative, and why it’s at the root of the highest, most perfect form of promotion, marketing and attracting new clients.

Wordcount: 592 Time to read: 4 minutes

Everybody loves change (whether they know it or not)

Everybody loves the change they do unto others. Nobody likes the change others do unto them. Learn how to flip that script and make change a welcome guest in your organization.

Wordcount: 563 Time to read: 3½ minutes

Business Schools Don’t Teach You How to Run a Business

The first time every new leader takes charge, they quickly realize how ill-prepared their education left them. As humorously depicted in the Rodney Dangerfield film, Back To School, running a business ain’t as simple as it might seem. This installment talks about the pitfalls and provides some useful tips.

Wordcount: 844 Time to read: 5 minutes

The client who fired me

Sometimes the cost of not planning is negligible. Sometimes it’s expensive. The ease and speed with which a lack of planning can become fatal is almost impossible to grasp or prepare for. When it happens, game over.

Wordcount: 668 Time to read: 3½ minutes

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