Business Articles

You Don’t Know Your Customer

When you being to believe you understand your customers needs is when you begin to lose sight of who your customer is. The demands on your customers that create change in their world can be completely hidden from yours. Ensuring you fully understand what drives your customers, over time, helps ensure you know who they really are.

Wordcount: 599 Time to read: 3 minutes

Business Schools Don’t Teach You How to Run a Business

The first time every new leader takes charge, they quickly realize how ill-prepared their education left them. As humorously depicted in the Rodney Dangerfield film, Back To School, running a business ain’t as simple as it might seem. This installment talks about the pitfalls and provides some useful tips.

Wordcount: 844 Time to read: 5 minutes

When strategic plans fail

As a consultant with expertise in strategic planning, I get called to help clients for one of two reasons. They’re either trying to develop their first strategic plan or tired of having them fail. For either scenario, the reasons a strategic plan, or to be more specific, a strategic objective, fails are the same.

Wordcount: 623 Time to read: 3½ minutes

Hidden Recruiting Benefits of Business Values

Values are the bricks and like-mindedness is the mortar of organizational culture. When you and I have common values, we automatically have common ground. Common ground is where we can respect one another and find enjoyment working together. Enjoyment creates an emotional draw that attracts people.

Wordcount: 391 Time to read: 2 minutes

Categories

Are you waiting for trouble?

Are you waiting for trouble?

A business satisfied with its success that stops trying to improve screams “We’re patiently waiting to be overtaken.” and signals the competition to attack. Why would any business do that? Sadly, that’s what most do. When times are good, a business has the time, money, and resources to work on areas of weakness and look for ways to maintain its dominance. That’s when proactive changes should be made, not when times are tough and you have no choice. Put that in your pipe and smoke it.
Wordcount: 428, Time to read: 3 minutes

Culture by Design

Culture by Design

(Part 1 of 3) When babies are borne, they come complete with their own set of fingers, toes, and, to their parents’...

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Value of Failure

Value of Failure

Sam Walton once stated that his ability to make good decisions was developed by making bad ones. Many decisions are...

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Awareness

Awareness

When it comes to change, the negative is exactly where most people tend to focus unless you help them focus on...

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Profits or Purpose

Profits or Purpose

A common perception is that a business exists to make money. While profits are critical to maintaining operations and...

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